Taxes (ID 144798584© Andrei Rahalski| Dreamstime.com)

By Vernon Matters Staff

Taxes due

Kelowna sends property tax bills early amid possible Canada Post disruption

May 26, 2025 | 11:31 AM

With the possibility of a Canada Post mail disruption on the horizon, the City of Kelowna has taken early action to ensure property owners receive their tax bills in time.

“We want to help residents avoid delays and stress,” Desiree Bartsch, revenue supervisor, said “by sending bills early, we’re making sure everyone gets the information they need to pay on time.”

Tax notices began rolling out earlier than usual, with electronic billing (eBilling) statements emailed to registered users starting May 8. Paper bills were expected to begin arriving in mailboxes by May 15.

Property owners who haven’t yet received their bill are encouraged to check their email’s junk folder if signed up for eBilling. All residents can also log in to their property account at billing.kelowna.ca to view and download their tax bill.

Those awaiting paper copies are advised to wait a few more days, as delays are expected due to mail service interruptions. Anyone who does not receive their bill by June 2 has options:

Council grants

Vernon to distribute over $50k in Council Discretionary Grants, $20K to the food bank

Dec 14, 2025

Possible firearm involved

One person apprehended in connection with suspicious activity in Coldstream

Dec 13, 2025

Fatal Collision, Highway Closed

One person dead in crash near Revelstoke

Dec 13, 2025

If you have a copy of last year’s tax bill, you can create a property account at billing.kelowna.ca using last year’s details to register and manage your bills online.

If you no longer have last year’s bill, contact the revenue team by emailing revenue@kelowna.ca or calling 250-469-8757. Due to a high volume of inquiries, responses may take up to two business days.

The deadline to pay property taxes and claim the provincial Home Owner Grant is Tuesday, July 2. A 10 per cent penalty will apply to any unpaid amounts after 11:59 p.m. that day. This penalty is mandatory and cannot be waived.

The city is reminding residents of several ways to avoid extra costs or late fees. Property owners can pay and claim the Home Owner Grant online by visiting kelowna.ca/propertytax. If online payment is not possible, residents can pay in person at their bank, at City Hall, or use the drop box on Water Street for cheque payments.

To avoid the 2.3 per cent service fee charged for credit card payments, residents are encouraged to use debit, online banking, cheque or cash.

Officials also recommend not waiting until the last minute. With the Canada Day holiday falling just before the deadline, residents should give their bank at least five business days to process payments.

More information, including payment options and instructions for claiming the Home Owner Grant, can be found at kelowna.ca/propertytax.