Get the Top, Local stories delivered to your inbox! Click here to join the daily Vernon Matters newsletter.
online portal

Vernon residents can access accounts through MyCity

Sep 29, 2020 | 11:29 AM

Vernon residents are being encouraged to sign-up for MyCity.

It’s an online, self-serve portal that allows residents to access their city account information at anytime.

The city has released a new video outlining the features and benefits of the free service.

“MyCity is not a new tool, but not everyone knows what a great resource it is for our residents and businesses to find information they need quickly and easily, right when they need it,” Christy Poirier, manager, communications and grants, said. “Often times, we find residents need to get a copy of a past utility bill or property tax notice, or they want to complete a Home Owner Grant and aren’t sure where to go. The good news is that all these things can be found in their MyCity account, which takes very little time to set up.”

Other information that can be found on MyCity includes:

  • City account balances and due dates
  • Property assessments
  • Invoices
  • Transaction history
  • Quarterly water usage details
  • Business licence renewal details

“Residents can print copies of their past invoices, sign up for utility and property tax e-billing, and also access automatic withdrawal payment forms. It’s a one-stop-shop for so many services,” Poirier said.

The video was created in collaboration with Sproing Creative.

View Comments