E-Comm Takes Over Fire Dispatch
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9-1-1 and fire dispatch calls made from the North Okanagan are now being handled by E-Comm out of Vancouver.
The firm has been supplying 9-1-1 first contact to the Regional District of North Okanagan since 2014, but just recently added dispatch for the seven fire departments in RDNO.
“We have been a partner of the RDNO since 2014, when we became the first point of contact for 9-1-1 callers in the regional district connecting callers with police, fire and ambulance services,” says Jasmine Bradley from E-Comm. “Now, when a caller in the RDNO asks for the fire services for those seven departments, we will answer and dispatch those fire calls. E-Comm staff have a lot of expertise in fire dispatch for managing both high-call volumes and complex fire-related events (in rural and urban settings).”
E-Comm is now dispatching for 40 BC fire departments, and providing 911 service for 70 police and fire agencies.
