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equipment failure

Water advisory for Grindrod

Mar 13, 2022 | 8:35 PM

Customers on Grindrod Water (GRW) are advised to use caution with their drinking water due to an equipment failure with the system

The utility has issued a water quality advisory which is in effect until sampling results confirm that the drinking water is safe. While water service to customers is being restored, customers may experience some turbidity, which is normal. Customers are advised to run the cold water in their bathtub and other taps and appliances until the water runs clear.

Until the advisory (WQA) is rescinded, customers should exercise caution when using water for consumption purposes. All customers, especially young children, elderly people and those with weakened immune systems, may choose to boil their water for at least one minute when using for purposes, such as: drinking, brushing teeth, washing fruits and vegetables to be eaten raw, preparing any food, mixing baby formula and making beverages or ice

The notice was issued due to an equipment failure that caused a loss of water, and all customers who receive water from GRW are on a WQA. A power outage or other event causing loss of water to GRW customers can lead to depressurization of the distribution pipes increasing the risk of back siphonage.

The RDNO is required to issue a WQA and complete water sampling to ensure the continued safety of the water system. The level of service and treatment via clarification, filtration, and chlorination provided by the Regional District of North Okanagan (RDNO) has been maintained.

This precautionary measure is based on the American Water Works Association (AWWA) standards.

Customers will be notified of any updates at www.rdno.ca/news (filter by Water Notices) and the RDNO’s Facebook page at www.facebook.com/RDNorthOkanagan. You can also subscribe to receive email updates at www.rdno.ca/subscribe.

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