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Ambulance Service Improvements

Select Okanagan communities to see improved ambulance services

Sep 14, 2021 | 2:43 PM

Several Okanagan communities are having their ambulance services and staffing enhanced thanks to a new provincial initiative.

In October, 24 ambulance stations, including four in the Okanagan, will convert from on-call paramedic staffing to 24/7 stations with eight full-time paramedics.

The communities to benefit from the improved services are Sicamous, Revelstoke, Peachland and Princeton.

“Since I was appointed BCEHS (BC Emergency Health Services) board chair, I have been busy visiting with paramedics, dispatch staff, other BCEHS employees and union representatives, and meeting with our partners in emergency services. I have been going out in ambulances with paramedics and observing dispatch operations to get a better sense of the frontline work,” said Jim Chu, board chair for BCEHS.

“This outreach is informing the work BCEHS is doing with the Ministry of Health as we develop a longer term, three-year action plan to make further improvements to patient services and to support employees.”

Meanwhile, 26 smaller stations are moving to scheduled on-call staffing model and will get more permanent, regular paramedic positions starting Nov. 1. None of those stations are located in the Okanagan.

“When we call 911 for help, British Columbians need to feel confident that help is on the way and that it will arrive quickly,” said B.C.’s Health Minister Adrian Dix.

“The significant progress made by BC Emergency Health Services over the summer will ensure a more effective ambulance service for patients and families who depend on it. Better support for paramedics and dispatchers will help them do the vital work we count on every day.”

The expansion of B.C.’s ambulatory care is part of a series of measures announced by the province in July to strengthen the ambulance service. The other measures involved in that plan include hiring 85 more paramedics and another 30 dispatchers to be dispersed across the province, most notably in rural and remote communities, which is expected to be done between October and December of this year.

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