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Staying connected

Mental health services remain available by phone and online

Mar 17, 2020 | 12:28 PM

Vernon’s branch of the Canadian Mental Health Association is transitioning many of its programs and services to online and phone support due to the Covid-19 outbreak.

“With growing anxiety and increased precautions unfolding across the landscape, we need to stay unified as a supportive community, and rethink how we can offer support to ensure the health and well-being of our participants, staff, volunteers and supporters,” said Julia Payson, CMHA Vernon executive director. “Everything we stand for is about connecting people to community. The circumstances we are facing will not stop us from doing that, but it will change the way we do things for now.”

Based on the latest information received from the provincial health office and the federal and provincial government, CMHA Vernon is taking the following steps to continue its most critical programs, effective immediately for at least the next two weeks:

  • Providing phone-based and/or online support in place of drop-in and group activities including Men’s Shed, fitness and recreation, peer support and educational courses for youth and adults
  • Providing take-out lunches to participants of the kitchen and nutrition program

Payson said the transition will allow her team to continue to help those most vulnerable in the community.

“People who have been marginalized due to illness, need to know they are not alone and are still connected to people and a community that deeply cares for their well-being.”

The Good Morning daily check-in for isolated individuals and the 24/7 Crisis Line and Online Crisis Chat will continue operations as usual.

The Crisis Line service is provided by trained community volunteers and supportive staff 24 hours a day, seven days a week at 1-888-353-2273 (CARE).

“Unfortunately, we are unable to offer some of our community education programming due to the inability to provide online versions,” Payson said.

The Mental Health First Aid training scheduled for March 24 and 25 has been postponed with registrants being offered refunds or credits. CMHA is exploring virtual delivery of other courses.

The popular CMHA social enterprise, Georgette Thrift Shop, will be closed to the public until further notice.

For inquiries about programs and services, please call 250-542-3114 between 8 a.m. and 4 p.m., Monday to Friday.

CMHA Vernon has set up a webpage noting changes to its services along with resources and tips for mental health and wellness online.

“We are also asking for everyone who is able, to reach out and connect with two people they know but haven’t spoken with, particularly those who live alone, or have health conditions,” Payson said. “There is no risk in phone calls, emails or texts and we need to keep our community connected.”

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