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Vernon agency seeks crisis line volunteers
The Vernon branch of the Canadian Mental Health Association is using the six-month anniversary of the 9-8-8 Suicide Crisis Helpline to highlight the importance of the volunteers that support the service.
The helpline, which is available across Canada through 39 network partners, has seen more than 200,000 interactions via phone or text since launching late in 2023.
Jessica Both, CMHA Vernon’s manager of crisis intervention and prevention, said their crisis line responders have specialized skills to deliver immediate support in times of duress.
“They provide confidential, unbiased assistance through empathy, active listening, and compassionate risk assessments,” Both said.