Vernon to modernize 911 system to improve service
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Local 911 services will be modernized thanks to some outside funding.
The City of Vernon is receiving $45,000 through the Union of B.C. Municipalities to transition from existing emergency communications network (E-Comm) to the new Next Generation 911 system.
Next Generation 911 (NG911) refers to the modernization of 911 networks and infrastructure, and is a federally-mandated transition of the E-Comm system to an Internet Protocol based technology.
“Really what it is, is a modernization of 911 services, and what we will see when it comes live is better 911 call location information, real-time texting, streaming audio and video, and new ways to direct calls to services other than police, fire and ambulance such as mental health support,” Kris Satchell, Vernon’s manager of information services, told city council at the regular meeting Monday, March 11.
